1. H- Have self confidence.
2. U- Understand the view point of others.
3. M- Make yourself friend of all.
4. A- Admit it if you are wrong.
5. N- Never make promises you cannot keep.
6. R- Respect and courtesy are important.
7. E- Explain thoroughly.
8. L- Look, Listen & Learn (L3).
9. A- Avoid argument.
10. T- Try to be sociable & aproachable.
11. I- Insist on selfless service to your community.
12. O- Others first, self last.
13. N- Never criticize in public.
14. S- Stress on positive always.
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